Can’t Login To JAMB CAPS Profile: How To Access It [2021]

Another problem faced when signing into the database of jamb caps is getting an “invalid login credentials!” error message. Can’t login to CAPS on JAMB? don’t panic smile and keep reading.

One of the main things people tend to do on the JAMB CAPS is to check their admission status. if you want to know whether your admission is real or not kindly visit the jamb caps portal to know.

Today we’re going to discuss how you can rectify the issue, but there’s another alternative we’re going to provide if the issue persists.

Can’t Login To JAMB CAPS profile: See Alternative

Your main dashboard is the best way to always check your admission status. You can do whatever you want to do concerning Jamb on your dashboard. Correction of name, date of birth, regularization, e.t.c can be performed there too. Let’s look at how you can check it on your jamb profile.

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How to check your JAMB admission status on your profile

  • First the jamb e-facility portal via www.jamb.gov.ng/efacility./
  • Enter your email (used during registration) and password where required.
  • If you are using a desktop/laptop, on the left side of the screen you will see “check admission status” select it. For those using a mobile device check the top navigation bar, you will see a drop-down menu there click it.
  • After that, you will be required to select the year of exam and also input your registration number.
  • You can do two things there. You can either view your caps portal or check your admission status. If this method is used you no longer need to sign into the caps portal.

The only thing that causes this mistake is the use of the wrong password or username. And make sure the two are OK. Another way of addressing the shown error message is to.

Jamb forget password pagePin
  1. Visit the link provided above
  2. You will see a text with “click here to reset your password”. Proceed by clicking the link.
  3. You will be redirected to a page where your email and password will be prompted to enter. Check your mail to see the reset connection and fill it out accordingly.
  4. Change the password to the new one you can’t forget.
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This may also be because of the browser you’re using. Chrome is highly recommended to PC and mobile users.

Why can’t I login to my JAMB profile?

That’s because of the incorrect details provided. Cross-check it, and submit it again.

If you still have some issues as far as the jamb caps are concerned let us know. don’t forget to share with friends who can’t login to the JAMB CAPS portal.

If you can still access your CAPS or admission page, make sure you change the date on the portal to the year you sat for JAMB and enter your correct registration number.

Note: If you are on mobile, use the desktop mode in your browser to access everything on your dashboard.

Any questions or problems regarding this? Drop a comment below. Don’t forget to share it with your friends and other candidates like you.

116 thoughts on “Can’t Login To JAMB CAPS Profile: How To Access It [2021]”

  1. But my own case is different, I input the right password and registration number but it saying am not eligible

    Reply
  2. Evert time I try to login, it tells me invalid password or email and I have clicked on forget password but it keeps showing that record of my email does not exist. What do I do please?

    Reply
      • Good day …same problem here..I can log in,I have been clicking the button’ access my caps’ but it’s not working…and it’s the year I sat for the exam…and I put in my registration number.🙏

        Reply
    • I think that the JAMB CAPS mobile app only works on lower versions of android (android 6 and lower) that is why it is showing error in connection.

      Reply
  3. Pls I really need help. I tried the reset password option, yet I am not receiving any emails concerning it. After trying countless times, I can’t even type my email address on the provided space anymore, pls help me!!!

    Reply
  4. Plz they are telling me either my username or password is not correct
    I’ve reset the password twice is still saying the same thing

    Reply
  5. Please help me😩 the “access my caps” button is not clicking. I’ve changed browser, typed in my Reg number and other things you’ve asked others to do yet it’s not clicking. Please help us🙏

    Reply
  6. Please mine is showing not eligible even after entering my email and password
    But I tried for 2019 and it opened
    What could be the problem
    Even this 2020 I still opened it around December
    I don’t understand

    Reply
  7. Good morning sir/ madam the phone number I used in my jamb has been blocked is there any alternative that I can use to check my admission status?

    Reply
  8. Please if I can’t access my caps can that stop my admission??
    Because my school have started giving out admission and I haven’t seen my name yet. And jamb center’s are not responding to me yet.

    Reply
  9. I haven been trying to ‘access my caps’ and no matter how I try it’s not opening. Please can you tell me what to do and why?

    Reply
  10. Good morning sir, I can’t access my jamb CAPS after many trials, nothing pops up after tapping the button
    Please 🙏 I need your help.
    Thanks

    Reply
  11. No matter how hard I click on the open caps tab,,it won’t work..the page just remains static..what could be the problem please..because all my details there are correct..

    Reply
  12. To everyone that can’t access their JAMB CAPS; make sure you have changed the date on the portal to the date you sat for the JAMB and also make sure you entered your JAMB registration number in the space provided. If there’s any more questions, feel free to ask.

    Reply
  13. I can only check my admission status which is always saying ..sorry you have not been given admission yet.. but once I click on jamb cap,it only says welcome.

    Reply
    • Welcome doesn’t mean you have been offered admission yet, always use desktop mode when logging in to JAMB CAPS.

      Reply
  14. The access my cap bottom is not working… please can I print admission letter without accepting admission on access my cap

    Reply
  15. Pls same problem
    I can’t access my cab
    My admission. Status shows have been offered admission but no way to accept it ,cause I can’t access my cab, my G-mail,password,registration number,year of admission
    Everything is correct but no way to accessmy cab
    Pls what can I do

    Reply
  16. Sir wen I try to confirm my email address, after filling it it will tell show me error and if I try login, my email address and password is incorrect

    Reply
  17. I can’t login to my jamb caps,, anytime I logged in they said the either the password or username is not correct,, so they directed me to where I can use my jamb Registration number, I entered the reg.no kepp telling me I did not sat for exams 2021/2022 Meanwhile I’m 2020/2021 candidate.plss what can I do?

    Reply
  18. Can’t even access to my own
    I did put password and email correct put to click on login it will not load please wat is the problem

    Reply
  19. I tried log in several times on jamb caps to check my admission status but the only option there is to input my password, I wasn’t able to input my email…. I tried tap the box “enter your email” have tried several times but it’s not opening… Pls help , what might be wrong??

    Reply
  20. My name is Mubarak
    Am also having d same problem as yours listed above
    The only solution is that u go to a jamb accredited centre
    There, they can check ur jamb caps with 3 things
    Ur registration number alone
    The number u use in registering
    And ur email
    As for me, I inputed d wrong email
    So all I have to do was to get a worker there to help me check it from time to time
    And they can also accept it for u
    Thank u

    Reply
  21. Hello am also having the same issue and I don’t really know what’s happening.
    When I checked the admission status I was shown that I have been given admission, but when I checked my caps I was told that I was not eligible for the service,even after trying everything pressing forget password and the likes changing the year I sat for the exams and entering the correct registration number

    Reply
  22. Pls I am having issues with my email.
    At first it rejected the password then when I was trying to fix that , I received a message that the account was blocked .
    Since then av not been able to log in but I re-created the account but with a different number.can I still access my admission info ???
    Pls if u have any solution to dat I’ll be glad

    Reply
    • Me too and I entered my reg. Number and my admission status says I’ve been given admission but my caps isn’t opening

      Reply
  23. Hello I tried to login with my jamb portal with my email address but I was told invalid email or password then I tried to reset the password I was told email this not exist wat do I do can I access my jamb portal with my registration number pls help

    Reply
  24. Please I’m trying to create my jamb portal but the reply I received is please sorry the page you are looking for might have been removed, had its name change, or had processing error, or is temporarily unavailable.

    Reply
  25. many students have been encountering this difficulty accessing their jamb caps to accept their admission, if you can’t access your caps after you might have log in to the jamb portal successfully, hold the (ctr+left) key then, right-click, it will automatically take you to another tab from whence your caps will open. thanks.

    Reply
  26. Candidates pls help me am I trying to login to my jamb caps ,then asked for my email and password which I put but they’re telling me invalid what should I do plz .

    Reply
  27. Hi please I’m really confused I wrote jamb last year and also did my school post Utme but they didn’t give admission yet and then I decided to write another because it was taking too long I used same email and phone number I used for the previous exam…one of the students I wrote with said to check my caps that she got in already I’ve been trying to log in but I can’t…also the new jamb I just wrote I also tried logging in to my profile but it’s not working please help because if I try changing the password won’t it affect it.

    Reply
  28. Pls sir any time I access my cap then we be telling me you have not been given admitted yet I applied for direct entry NSUK

    Reply
  29. I login my jamb caps buh it was not showing my course and institutions,o’level result and my whole details needed in the portal
    I’m thinking maybe it’s because I created my profile code using the internet then they ask to do d profile by SMS.what am I to do?

    Reply

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